And even though medical experts are urging everyone to To give you an idea of which airlines you should be avoiding right now, The Points Guy had industry experts use 2020's unique safety requirements to come up with a Instead of the typical comparisons of in-flight meals or legroom, the criteria for this ranking cover everything from cleaning methods to safety protocols. Airlines have long been required to offer passengers a cash refund when their flight is canceled.. Travelers who cancel their own trips aren't covered … Delta ranks highly due to its impressive cleaning procedures—including electrostatic spraying with disinfectant of jets before all flights—as well as deep cleanings of gate areas and jet bridges. Delta was the first carrier to begin boarding back-to-front and is also restricting passenger capacity (50% in first class, 60% in economy). The five categories included ticketing (how airlines have handled changes, cancellations and refunds), cleaning (what steps airlines have taken to ensure cleanliness), on the ground (how airlines have adjusted their ground experience like boarding and check-in procedures), onboard (how they have changed their in-flight experience including capacity controls) and loyalty (extended benefits and changes to loyalty programs). Since then, I have written for a number of publications, including Food & Wine, Wallpaper and The New York Times. How can I change or cancel my reservation?
Then, their final scores were calculated out of a total of 100. The airline also receives high marks in the study for its ticket flexibility and extension of loyalty status into 2021. “It is going to be several months until most Americans feel fully comfortable traveling like they did before the pandemic,” Mayerowitz says. It’s no secret that coronavirus has thrown the airline industry into a tailspin with “A handful of airlines led the way in making it easier for passengers to get refunds or use credits way out into the future. The company's earnings per share (EPS) estimate for 2020 was lowered from $5.95 to $4.60, a … Others have been much more greedy in their approach, trying to hold onto as much cash as possible,” says Scott Mayerowitz, executive editorial director for The Points Guy. In this column, "Transformative Travel," I look at how travel can change women's lives. Journalism is part of my heritage: My great great grandfather was a Civil War correspondent for the Chicago Tribune.

Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. Follow me on Twitter (@laurabegley) and Instagram (@laurabegleybloom).Opinions expressed by Forbes Contributors are their own.Transformative Travel: I look at how travel can change lives. But while they Allegiant was also docked points for vaguely describing onboard sanitization processes as "regular schedule of standard and deep-clean procedures," and for not changing their boarding procedures to include social distancing requirements. Without any posted policy for onboard capacity or reduced seating, only using electrostatic cleaning devices for gates at "high-traffic airports," and an unenforced and unofficial social distancing policy during check-in and boarding, experts say there's plenty left to be desired from the budget airline.
Spirit Airlines. Spirit Air insider Christine Richards bought 5000 shares of the discount airline despite worries Coronavirus could impact global travel.

Frontier—another low-cost carrier—is the second worst airline on the list.While many people still aren’t flying, Mayerowitz points out that these results could be indicative of the new normal. We apologize for the email that was sent earlier today. You can see entire list and read more about the rankings The overall rankings of the best and worst airlines during the coronavirus pandemic, include: I’m a travel and lifestyle authority and a content strategist who works with brands to create powerful storytelling. “This survey highlights those airlines that are looking to win over long-term customers, building relationships for many years of future travel.”This 2020 airline list is a new, coronavirus-focused version of an annual best-of list that The Points Guy produces; In creating the new list, the team at The Points Guy ranked the airlines based on their policies to protect passengers, as well as their frequent flyer programs and their cancellation and refund policies. “Our staff at The Points Guy has been monitoring the situation ever since the start of the pandemic. For travel plans interrupted due to the outbreak, Spirit travelers will receive a credit for the full value of their reservation. By Sophie Lewis March 12, 2020 / 6:06 PM / CBS News How much does Spirit charge for bags? Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. Here's an updated master list of airline policies. Search . Alaska Airlines ranks second on the list, thanks to its passenger-friendly policies, including providing free masks, limiting capacity onboard its planes and extending elite status to its loyalty-club members.

Throughout my career, I have appeared regularly on television, including Good Morning America and NBC Today. Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article.

Most Common Questions. Airlines have differing policies on changes and cancelations due to COVID-19, or the coronavirus.


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